4 EASY WAYS TO ORDER
|ONLINE:||SouthernFlavoring.com; 24 hours a day, 7 days a week.|
|PHONE:||800-765-8565; Call Toll Free, weekdays 9 am to 5 pm ET.|
|MAIL:||Southern Flavoring Company, Inc.1330 Norfolk Ave. Bedford, VA 24534 Send completed order form including check, money order or credit card info., be sure to include your daytime phone number and recipient’s address and apartment number, ZIP and daytime phone.|
|FAX:||800-440-7694. Fax completed order form for processing; credit cards only, weekdays 9 am to 5 pm ET.|
CUSTOMER SERVICE: 800-765-8565
Our Customer Service Department is available Monday through Friday 9 am to 5 pm to assist you with special orders or any specific needs.
SHIPPING & DELIVERY
All shipments require a street address and phone number. We cannot ship to PO boxes. Most orders ship within 48 hours. If your order cannot be shipped due to back-ordered products or incomplete information, we will contact you with an anticipated shipping date.
For orders of 10 or more recipients, send via fax or mail to ensure accuracy. If necessary use a separate piece of paper for additional names and addresses.
Shipments to Virginia addresses, please add 2.5% sales tax on food items and 5.3% tax on non-food items.
We accept VISA, MasterCard, Discover and American Express, money orders, company and personal checks. Make checks payable to Southern Flavoring Company, Inc. Please allow additional time on orders paid by check to allow for processing. No stamps or C.O.D.s accepted.
Returns and exchanges are accepted for non-food products only and must be authorized prior to sending them back to us for credit or exchange. Call customer service first for your Return Merchandise Authorization (RMA).
For freshness and security, we do not accept returns of edible products.
We take great pride in the quality of our products and we guarantee you’re satisfaction. We guarantee freshness of all our products. And if you are less than 100% satisfied with anything, please contact our customer service department for a full refund.